A Mother Recovers the $20K Her Son Secretly Spent on Twitch Donations in 17 Days

A teenage boy secretly spent $19,870.94 on Twitch donations in just 17 days by using her debit card. Luckily, she was able to recover mostly all of it.As reported by Dot Esports, the donations, which wiped out “years of savings” for the mother, were made to such streamers as Tfue, Gorb, Ewokttv, Atlanta Falcons quarterback Kurt Benkert, and Miami Heat’s Meyers Leonard.

The mother, who chose to remain anonymous, claimed she had a tough time getting in touch with Twitch and “hitting a brick wall” with them was “the most frustrating thing of all.” She said no one would respond and there was no way to get in touch with anyone at the streaming company.She tried filling out an online help form with Twitch, sending registered mail to Twitch CEO Emmett Shear and Amazon’s legal team, and more, but had no luck getting any response.

Fortunately, she got a tip from a now-deleted Reddit post that she should contact Xsolla, the paying service company that’s partnered with Twitch.

She used the company’s online chat feature and was able to get a refund on the condition that the account it “permanently blocked to prevent future unauthorized charges.”

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