Square Enix shared a note on Reddit, confirming that the team is “investigating it urgently,” and that it is planning a one-off mass restoration that will bring back most of the lost gear.
While no date was given, it is hoping to take palce in “the coming week(s),” and will be additive to your inventory, meaning nothing will be replaced.This restoration event will only restore the most valuable tiers of items lost, like Epics and Legendaries, and will most likely not restore an inventory full of blue gear. Furthermore, restored items may not have the exact same stats as those lost, but they should be comparable.
Items that were acquired before an autosave could occur will unfortunately not be restored, and any individual restorations that are missed, or occur in the future, will be able to be addressed by Square Enix on “an ad hoc basis.”
The Accolades Wipe issue is also something the team hopes to address in a similar restoration event or on a one-by-one basis, but these issues are more complicated and will take a bit more time.
These issues and more have led to the developers awarding any player who tried Outriders in the game’s first two weeks a Community Appreciation Package.
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